Manager NDIS Support Coordination

Job description



Location: South Sydney

Salary: $90,000 – $100,000 depending on experience + Superannuation + Salary Packaging

As a leader of people and change, you will be pivotal in supporting an individual to activate their NDIS Plan and achieve the most from their funding. You will oversee and manage a team of NDIS Support Coordinators. The team currently consists of 3 full time and 2 casual Support Coordinators, with a view to this slowly growing over time. Duties and responsibilities will include:

  • Lead and develop a team of Support Coordinators
  • Manage a case-load of specialist and complex support coordination participants.
  • Mentor your team to achieve participant outcomes and meet revenue targets.
  • Implement systems and processes that meet KPI’s and prepare and present reports.


You will be passionate about helping people living with a disability achieve positive outcomes through their NDIS Plan. You put the customer first in all that you do and demonstrate accountability and resourcefulness in your approach at work.


  • Bachelor Degree or Diploma level qualification in Social Work, Allied Health, or other related subject
  • Experience in health planning or similar
  • In-depth understanding of the NDIS
  • Previous experience in leading/mentoring a team
  • High level of analytical and report writing skills
  • Strong business acumen
  • Ability to multitask and work within deadlines and toward performance targets
  • Above average written and verbal communication skills
  • NSW Driver’s Licence
  • Full Covid-19 Vaccination (including booster)
  • Willingness to undergo a National Police Check
  • Willingness to obtain a Working With Children’s Check and NDIS Worker’s Check

If you are interested in this role and you meet the requirements above, please email a copy of your resume to [email protected] or alternatively, for a confidential discussion about the role, call 0421 205 113.

Southern Sydney, New South Wales
Community Services

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